ONLINE SERVICE REQUEST
Standard Hours:
Mon – Thur: 7:30am – 4:30pm
Fri: 7:30am to 3:30pm
Sat & Sun: Closed
Having an Emergency?
If this is an after hours emergency where a business or person is at risk or under time constraint for door access and needs service immediately, please call our office at (608) 783-6080, press 0, and leave a message with your name and phone number. We will call you within 30 minutes to dispatch a Technician. We bill at 1.5 x our standard rates.
Non-Emergency Service Request:
This is a new feature we are offering to our Customers, rather than calling to explain your issue you can submit an electronic request and we will follow up with you by the following business day. Not intended for requesting service outside of normal office hours. If this is an emergency, please call our office.
Intended for those with busy schedules, who want to submit a non-emergency service request anytime, anywhere! Get a head start on repairs, maintenance, or request installation by submitting your request today! We will respond 1-2 business day to schedule your appointment.
If submitted within normal business hours:
- We will call to schedule your service during normal business hours Mon-Fri.
- Please allow up to 1-2 business days before calling to check on your request.
- We can answer any questions/concerns you may have at the time of scheduling.
Please select whether your service is for a residential or commercial grade door, when you submit your service request below!
RESIDENTIAL REQUEST
COMMERCIAL REQUEST
