Delivery Policy: Upon receiving an order for delivery, Overhead Door™ Company of the 7 Rivers Region, Inc. will determine the best method for delivering the purchased item(s). In certain situations, products may be delivered to the customer directly from the supplier. These deliveries are subject to supplier delivery times and methods. All other deliveries fulfilled by Overhead Door™ Company of the 7 Rivers Region, Inc. will be prepared for delivery within one to two business days of receiving the order and obtaining the product, and then are subject to the shipping carrier designated to the particular order (UPS, Fedex, USPS, etc.). Customers should refer to shipping carrier policies, or contact Overhead Door™ Company of the 7 Rivers Region, Inc. if they are unsure what shipping method is being used for their order.
Refund Policy: Customers of Overhead Door™ Company of the 7 Rivers Region, Inc. may be eligible to receive a refund under the following conditions:
- The customer was over-charged at checkout.
- The customer returns undamaged and unused products in a timely manner at the discretion of Overhead Door™ Company of the 7 Rivers Region, Inc.
- The customer provides adequate information regarding unsatisfactory products or service to negotiate a portion of the charges to be refunded at the discretion of Overhead Door™ Company of the 7 Rivers Region, Inc.
Payments made through Overhead Door™ Company of the 7 River’s Region, Inc.’s website using Stripe may be refunded according to the information provided above less processing fees.
All returns and refunds must be accompanied by proof of purchase.
Return Policy: Customers of Overhead Door™ Company of the 7 Rivers Region, Inc. may return products within a reasonable amount of time from time of purchase at the discretion of Overhead Door™ Company of the 7 Rivers Region, Inc. All products being returned must be in perfect condition and must be accompanied by proof of purchase.
Cancellation Policy: Customers must contact Overhead Door™ Company of the 7 Rivers Region, Inc., either in-person or by calling 608-783-6080, if they desire to cancel a purchase. Deposits will not be refunded.
Other Terms:
Overhead Door™ Company of the 7 Rivers Region, Inc.’s payment terms are Net 10 days.